dr777 Privacy Policy

What Information We Collect

During account registration, login, and use of services on dr777, we may collect the following types of information:

1.1 Personal Identification Information

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and mobile number
• National ID card or passport number (for identity verification where applicable)
• Current address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address, device type, and operating system
• Browser information and session data
• Cookies and local storage data
• Site browsing activity and click tracking logs

1.4 Gaming Activity Information

• Gaming history, bet amounts, and results
• Account balance and bonus usage information
• Preferred game categories and play duration

How We Use Your Information

The information collected from you is used for the following purposes:

2.1 Service Delivery and Operations

• Registering accounts and verifying user identity
• Processing deposits, withdrawals, and other financial transactions
• Operating dr777's gaming services, slots, live casino, and cricket betting
• Providing customer support and resolving issues

2.2 Security and Legal Compliance

• Preventing unauthorized access, fraud, and suspicious activity
• Ensuring age verification (users aged 21 and above only)
• Complying with anti-money laundering (AML) regulations
• Meeting applicable legal obligations

2.3 Platform Improvement

• Analyzing user experience to improve the quality of services
• Identifying and resolving technical issues
• Conducting research to introduce new games and features

2.4 Communication

• Sending important notifications related to your account
• Sharing information about bonuses, promotions, and new offers (based on your consent)
• Sending security alerts and transaction confirmation messages

Cookies and Tracking Technologies

The dr777 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the functionality of the site.

3.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information to understand site traffic and usage patterns.
• Marketing Cookies: For displaying relevant ads based on your interests (based on consent only).

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

Sharing Information with Third Parties

dr777 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process financial transactions. These partners are contractually bound to comply with our privacy standards.

4.2 Game Software Providers

Game providers including Pragmatic Play, Spribe, JILI, and PG Soft may process certain data to operate their own technology. This is strictly limited to delivering the gaming experience.

4.3 Legal Obligations

Information may be shared with authorities as part of a court order, government directive, or legal process. In such cases, we will make every effort to notify you where possible, unless legally prohibited from doing so.

Security of Your Information

dr777 uses industry-leading security measures to protect your personal and financial information:

• SSL (Secure Socket Layer) encryption technology used for all data transmissions
• AES-256 encryption for storing sensitive information
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• Automatic alert system for suspicious login activity
• Restricted data access policy for authorized personnel only (need-to-know basis)

However, complete security cannot be guaranteed for data transmitted over the internet. We ask that you use a strong password and do not share your account details with anyone.

Data Retention Period

We retain your personal information only for as long as necessary. Information is retained according to the following policy:

• All your information is retained for as long as your account remains active.
• Even after an account is closed, financial transaction records are retained for a defined period to meet legal and regulatory obligations.
• Security logs and access records are kept for a limited period.
• Information used for marketing communications is deleted as soon as you withdraw your consent.

User Rights

As a user of dr777, you have the following rights:

7.1 Right to Access Information

You have the right to know what information we have collected from you. You may request this information by emailing [email protected].

7.2 Right to Correct Information

If your profile contains incorrect or outdated information, you may request a correction. We will complete this as quickly as possible.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained by us due to legal obligations.

7.4 Right to Opt Out of Marketing

You may opt out of promotional emails or notifications at any time. This can be done through your account settings or by contacting us directly.

7.5 Right to Data Portability

You have the right to receive your own data in a structured format. Please contact our support team to make a request on this matter.

Protection of Minors

dr777's services are exclusively for adults — only for those aged 21 and above. We do not knowingly collect information from any minor.

We have age verification measures in place during the registration process. If it comes to our attention that a minor's information has entered our system, that account will be closed immediately and the relevant information will be deleted.

Changes to the Privacy Policy

dr777 may update this privacy policy from time to time. If any significant changes are made to the policy, we will inform you in the following ways:

• Displaying a prominent notice of the changes on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of this page

If you continue to use the site after any changes, you will be considered to have agreed to the terms of the updated policy. It would therefore be in your interest to review this page periodically.